Monitoring and SRE to detect issues earlier and resolve them faster

We improve observability, alerting, SLOs and incident management so issues are detected earlier, failures are easier to understand and reliability improves without blocking software delivery.

Tell us what is happening A few short questions. No technical jargon or commitment.
SRE AS A SERVICE

WE CAN HELP IF

Problems are detected because a customer complains, not by the system.
The team suffers "alert fatigue", receiving hundreds of useless warnings.
The same incidents and outages repeat week after week.
Nobody clearly knows (with real data) why an application failed.
There is no clear agreement on how much instability is acceptable when releasing.
Developers waste too much time investigating unstructured logs.

WHAT WE DO

How we approach this service

01

Smart surveillance

We do not measure CPU just to measure. We measure "Golden Signals" that matter to the business (latency, errors) and alert only when human action is needed.

02

Defining boundaries (SLOs)

We establish Service Level Objectives. If the platform consumes its "error budget", we pause deployments until it stabilises.

03

Reliability Engineering

We analyse why outages occur and intervene in code and infrastructure to make systems fault-tolerant (resilient).

SCOPE

What the work can include

01

Full observability

Deployment of metrics, distributed tracing, and centralised logs to illuminate black boxes.

02

Smart alert management

Drastic noise reduction. We only alert when business SLOs are in real danger.

03

Blameless post-mortems

Detailed incident analysis to find root causes and create preventive actions, without pointing fingers.

04

Incident management

Emergency response with clear roles (Incident Commander) and defined procedures (Runbooks).

05

SLOs and Error Budgets

Shared definition with business of how much instability is tolerable for product success.

06

Capacity Planning

Proactive resource forecasting to avoid outages during expected traffic spikes (e.g., Black Friday).

OUTCOMES

What changes after the work

Detect and resolve problems before the end-user notices.

Drastically reduce Mean Time To Resolution (MTTR) through clear observability.

Protect the operations team from "alert fatigue".

Align business and development interests using the Error Budget as an arbiter.

Define and measure realistic reliability targets through agreed SLOs and metrics.

HOW IT WORKS

How we work with your team

1

Initial observability

Before promising SLAs, we "turn on the lights." We implement monitoring to see the system's real baselines.

2

Stabilisation process

We tackle critical technical debt and silence useless alerts to bring noise down to a minimum.

3

SLO definition

We agree with you on realistic reliability targets and configure the error budget.

4

Operation and improvement

Incident response, regular post-mortem meetings, and continuous system resilience improvement.

WHAT YOU GET

What remains in your hands

  • Business and technical dashboards.
  • Refined and integrated alerting system (PagerDuty, Slack).
  • Documented Service Level Objectives (SLO/SLA).
  • post-mortem reports for every severe incident.
  • Operational runbooks for rapid resolution.

WHO THIS IS FOR

When it makes sense to hire it

This service is for you if:

  • B2B or SaaS digital platforms where downtime implies direct loss of money or contracts.
  • Engineering teams tired of constantly putting out fires and operating blindly.
  • Scaling companies that need to understand and improve how the platform behaves under high traffic.

We do not recommend it if:

  • Very early-stage (MVP) projects that change radically every week.
  • Systems where a multi-hour outage has no real economic or reputational impact.

FREQUENTLY ASKED QUESTIONS

What operational responsibility does Nubyron take on?+

We handle active monitoring, reliability improvement, and technical response within the agreed scope. If infrastructure causes a failure, we fix it. If it's a code bug, we trace the exact error and hand it over clearly to your developers.

Does this include 24/7 on-call coverage?+

The baseline SRE service ensures reliability during business hours and includes on-call setup. If you wish to delegate night and weekend response to us (true 24/7), this is contractually stipulated and priced according to the required SLA.

What are the contractual limits?+

We agree on a perimeter of supported services (SLOs). If your team deploys entirely new systems to production without passing our prior reliability review (Production Readiness), those systems are excluded from SLAs until validated.

Do we need to rebuild our infrastructure?+

Not necessarily. We start by improving visibility over what already exists. We only propose deep architectural changes when the evidence shows they are needed to meet the agreed reliability objectives.

COULD THIS SERVICE BE A FIT?

Tell us what is happening. We will review the context before recommending this service or suggesting a better alternative.

Tell us what is happening