Preventive Maintenance
We apply OS patches, upgrade minor AKS/Database versions, and review alerts.
Specialized Azure Maintenance and Support
Outsource the daily operations and monitoring of your Azure infrastructure to an expert team. We take care of the platform so you can focus on your business.
Tell us your situation →Answer a few quick questions. No technical knowledge required.
Cloud Operations
WE CAN HELP IF
You have critical infrastructure in Azure but lack an in-house systems team to look after it.
Nobody attends to updates, security patching, or checking if backups actually work.
If the Azure platform goes down on a weekend, the development team panics.
You are looking for an Azure support company for enterprises with serious Service Level Agreements (SLAs).
OUR APPROACH
WHAT WE EXACTLY DO
Proactive Monitoring
We monitor key metrics in Azure Monitor. We detect and resolve issues before they affect the user.
Support and Resolution
We act on technical incidents, investigating the root cause until service is restored.
SERVICE SCOPE
WHAT OUR WORK INCLUDES
01
Backup Management
Daily verification of Azure Backup policies and restoration drills.
02
Security Hardening
Periodic review of recommendations in Microsoft Defender for Cloud.
03
Developer Support
Direct help to the software team when infrastructure issues block them.
OUTCOMES
WHAT IT BRINGS TO THE TEAM AND BUSINESS
Technical peace of mind: you know experts are looking after the servers.
Continuity and response objectives defined in the contractual scope.
Lower data-loss and security-exposure risk through documented checks and remediation.
HOW IT WORKS
HOW TO START AND WHAT TO EXPECT
1
Platform Assumption
We audit and document the inherited infrastructure before operating it.
2
Monitoring Setup
We deploy our alerts and dashboards (Datadog/Azure Monitor).
3
Daily Operation
We manage incidents and requests via shared Slack or ticketing systems.
4
Monthly Reporting
Service review meeting covering uptime and proactive improvements.
WHAT YOU GET
CLEAR DELIVERABLES
- Documented operational Runbooks.
- Monthly SLA and Backup reports.
- Direct access to L2/L3 platform engineering team.
FREQUENTLY ASKED QUESTIONS
Do you offer 24x7 on-call support?+
We do not provide 24/7 on-call emergency rotations. Our engineering focus is on preventative reliability (SRE), high-availability architecture, observability, and scheduled maintenance during business hours to prevent outages by design.
Are you a Call Center?+
Not at all. You won't be routed through unskilled agents. You will interact directly via Slack with the Cloud and DevOps engineers who operate your infrastructure.
LET’S TALK ABOUT YOUR SITUATION
Tell us the context simply. We will explain whether this service fits, what must be reviewed and the smallest useful starting point.