Kubernetes support to operate your cluster with more control

We operate, maintain, and repair your Kubernetes infrastructure so your developers can stick to deploying code without fighting the cluster’s complexities.

Tell us what is happening A few short questions. No technical jargon or commitment.
Kubernetes support

WE CAN HELP IF

You adopted Kubernetes but the dev team wastes hours configuring YAMLs.
The cluster is alive but nobody updates it for fear of breaking something (obsolete versions).
You suffer mysterious pod restarts (OOMKilled) that nobody knows how to diagnose.
The cloud bill has spiked because the cluster is poorly sized.
You lack security policies (RBAC) and every developer is a full cluster admin.
The original architect who built the cluster has left the company.

WHAT WE DO

How we approach this service

01

Cluster Administration

We take over the cluster lifecycle (control plane and node upgrades), helping keep the cluster on stable, supported versions.

02

Workload Optimisation

We fine-tune memory and CPU limits (Requests and Limits) to ensure apps don't collide or waste expensive resources.

03

Developer Support

We act as your internal platform team. Developers send us their doubts or manifests, and we help them deploy without blockers.

SCOPE

What the work can include

01

Zero-downtime Upgrades

Proactive version management of EKS/GKE/AKS/OKE before their End Of Life (EOL).

02

Performance Tuning

Fine-tuning of Horizontal Pod Autoscalers (HPA) and Cluster Autoscaler.

03

Incident Resolution

Deep diagnostics of CrashLoopBackOffs, network bottlenecks (CNI), and storage issues (CSI).

04

Security Hardening

Implementation of Network Policies, container scanning, and strict access privilege limitations.

05

Cluster Observability

Integration of Prometheus/Grafana for total visibility into nodes and pods.

06

Addon Management

Maintenance of core components (Ingress Controllers, Cert-Manager, ExternalDNS).

OUTCOMES

What changes after the work

Recover developer productivity by removing them from K8s complexity.

Keep the cluster updated and reduce exposure to known vulnerabilities.

Eliminate random application restarts through correct right-sizing.

Reduce the monthly bill by eliminating underutilised nodes.

Gain an expert backup team (L3 escalation) for severe outages.

HOW IT WORKS

How we work with your team

1

Cluster Audit

We review the current K8s architecture, versions, installed addons, and security policies.

2

Initial Remediation

We apply urgent patches, reconfigure limits, and secure access.

3

Operational Assumption

We connect to your channels and take over infrastructure-related incident management.

4

Periodic Upgrades

We plan Kubernetes version upgrades months in advance.

WHAT YOU GET

What remains in your hands

  • Initial K8s health and security audit report.
  • Continuous lifecycle management (Documented upgrades).
  • Optimised manifest repositories / Helm charts.
  • Direct technical support for the development team (Tech Helpdesk).

WHO THIS IS FOR

When it makes sense to hire it

This service is for you if:

  • Companies already running Kubernetes whose technical team lacks time or expertise to maintain it.
  • Backend development teams forced to act as system administrators.
  • SaaS platforms where cluster stability is critical to meeting SLAs.

We do not recommend it if:

  • Companies not using containers or preferring fully managed services (pure Serverless).
  • Projects expecting us to rewrite their application code (we only manage the platform).

FREQUENTLY ASKED QUESTIONS

What are the limits of your responsibility in this service?+

We operate the cluster (nodes, network, Ingress, scaling, security). We do not develop the internal containers or the app's business logic. If a pod fails due to lack of memory, we diagnose it; if it fails due to a Java exception, we route it to your team with the exact logs.

Does this assume 24/7 support for cluster crashes?+

The standard service includes expert support, maintenance, and incident resolution during business hours. True 24/7 coverage (nights and weekends) is available but structured as a specific contractual annex, sized according to your business's critical SLA.

What if my current cluster is total chaos?+

That is our most common scenario. The first phase (Audit and Remediation) serves exactly to clean up that chaos, standardise deployments, and bring the cluster to a "healthy" operational state before entering continuous maintenance.

Do you help us write Helm Charts or YAML files?+

Yes. As part of developer support, we advise, review, and optimise deployment manifests to ensure they comply with cluster best practices.

COULD THIS SERVICE BE A FIT?

Tell us what is happening. We will review the context before recommending this service or suggesting a better alternative.

Tell us what is happening